Privacy Policy

Key Tech Services ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website keytech.services, use our services, or communicate with us, including via text message (SMS).

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

Key Tech Services collects personal information from you when you interact with our services, including when you sign up, make purchases, or communicate with us via text messages. The types of information we collect may include:

• Identification Information: Your name, email address, phone number, and mailing address.
• Account Information: Username, password, and preferences associated with your account.
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors).
• Usage Data: Information about how you interact with our website, such as pages visited, time spent on site, and referring URLs.
• Communications: Records of correspondence if you contact us directly.
• SMS Opt-In Data: Your mobile phone number and consent records when you opt in to receive text messages from us.

We collect information through web forms, keyword-based SMS opt-ins, phone calls, and other direct interactions with our services.

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services.
• To process transactions and send related information, including purchase confirmations and invoices.
• To send administrative communications such as account updates, security alerts, and support messages.
• To send marketing and promotional communications (only where you have opted in to receive them).
• To send SMS/text message communications you have consented to receive.
• To improve our website and services based on usage patterns.
• To comply with applicable legal obligations.
• To respond to inquiries and provide customer support.

We use cookies and similar tracking technologies to monitor activity on our website and improve user experience. We use information gained through cookies to compile statistical information about use of our website, such as the time users spend at the site and the pages they visit most often. Those statistics do not include personally identifiable information (PII).

You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our services may not function properly if cookies are disabled.

Key Tech Services takes the security of your personal information very seriously. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously monitor our systems to ensure your information is safe and secure, and we are committed to maintaining the highest levels of data protection to safeguard your privacy.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, and the California Consumer Privacy Act (CCPA) where applicable.

Key Tech Services maintains strict privacy policies, ensuring that personal information of our users and members is not shared, sold, rented, released, or traded to third parties without legal obligation.

We may share your information only in the following limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website and delivering our services (e.g., payment processors, email delivery services). These parties are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing services to us.
• Legal Requirements: We may disclose your information if required to do so by law, or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us at contact@keytech.services.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

This section specifically addresses our text message (SMS) communication practices and is included to comply with A2P 10DLC regulations established by U.S. mobile carriers.

10.1 SMS Opt-In and Consent

By providing your mobile phone number and opting in to receive text messages from Key Tech Services, you consent to receive automated SMS messages from us. Opt-in may occur through:

• Submitting a web form that includes consent language.
• Texting a keyword (such as "JOIN" or "SUBSCRIBE") to our designated number.
• Verbally providing consent for non-marketing transactional messages (e.g., appointment reminders, service alerts).

Consent to receive text messages is not a condition of purchasing any goods or services.

10.2 Types of Messages Sent

We may send the following types of text messages:

• Marketing and promotional messages
• Appointment reminders and confirmational alerts
• Customer service and support notifications
• Transactional messages (e.g., order confirmations, shipping updates)

Message frequency may vary. Message and data rates may apply.

10.3 Data Collected for SMS Communications

In connection with our SMS program, we collect your mobile phone number and your opt-in consent record, including the date, time, and method of opt-in. This information is used solely to deliver the text messages you have consented to receive and to maintain records of that consent.

10.4 Non-Sharing of SMS Opt-In Data

T-Mobile is not liable for delayed or undelivered messages.

10.5 How to Opt Out (STOP)

You may opt out of receiving SMS messages from us at any time by replying STOP to any text message you receive from us. After sending STOP, you will receive one final confirmation message acknowledging your opt-out. No further messages will be sent unless you choose to re-enroll.

10.6 How to Get Help (HELP)

For assistance with our SMS program, reply HELP to any message you receive, or contact us at:

Key Tech Services may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the "Last Updated" date at the top of this policy. In the event of significant changes, we will provide a more prominent notice, such as sending an email notification or displaying a notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: