IT | Managed service provider

Serving the technical

needs of the Florida Keys.

Tech causing your problems? We offer a comprehensive range of IT support, services, and solutions for businesses and residents. Let us handle your technical needs so you can focus on enjoying your slice of paradise.

Why Key Tech Services

Peace-of-Mind

At Key Tech Services, we understand the challenges that come with technology. While you may not love dealing with tech issues, we do. We take pride in providing the services and solutions you need to resolve your problems. Rest easy knowing that whatever your challenge, we will assist you in finding the right solution.

Local Oriented
Remote & On-site Support

Sensible Solutions
Day-of Response Time

OUR SERVICES

Services for every need

Managed Services

Services for the support and or management of various I.T technologies including end-user devices, networks, servers, printers, and various hardware or applications.

Managed Solutions

Solutions for a number of common business needs like, networking/wi-fi, VoIP telephone system, eMail security, faxing, DNS filtering, IP Camera System, data backup, and Nxt Gen Anti-Virus.

Technical Support

Leverage our technical expertise to resolve issues, perform upgrades, and handle the installation or configuration of computers, phones, tablets, modems, internet, networks, software, and similar devices.

OUR WORK PROCESS

From problem to solution

#1 Assess

We understand that every business has its own unique needs and challenges. Our first step is to thoroughly assess your situation so we can make the most informed decisions tailored to your business.

#2 Implement

Once we have a clear understanding of your needs, we proceed to implement the solution. Our implementation process is designed to be considerate of your business operations and staff, ensuring minimal disruption.

#3 Evaluate

After implementation, we invite you to evaluate the solution. This step ensures that the solution effectively addresses the identified problems and meets your expectations.

#4 Follow-up

We will periodically follow up with you to ensure that the implemented solution continues to resolve your issues and to address any additional questions or concerns you may have.

FAQ'S

Common Questions Asked

How do we define an MSP?

As a managed service provider (MSP), we act as third-party that manages your information technology (IT) infrastructure and end-user systems.

Why use managed services?

Simply put: most organizations use managed IT services because modern technology can be a pain in the neck to deal with on a day-to-day basis. By outsourcing your I.T needs, your given peace of mind and lower overall technology costs and operational overhead on your internal staff.

What pricing models do we offer?

We have several pricing models to suite the needs of any business. Hourly, retainer, or a custom quoted amount based on the scope of the needs of the business.

Do we provide residential services?

Yes, Key Tech Services provides ad-hoc residential mobile tech services to the lower Florida Keys at an hourly rate of $90/hr (in 30 minute increments).

Do we offer consultations?

Absolutely. The nature of technical issues demands a clear understanding of the problem in order to provide a solution. We offer free consultations to determine if we are the right fit for you before any commitments are made.

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